The Care Homes Programme is designed to help care homes strengthen communications with the wider health and care community and improve resident, relative and staff experience. Over a nine month period, the NHS Institute worked in co-production with staff, residents and relatives in care homes, as well as experts from social care, to develop the programme.
It is divided into two parts: Wellbeing and Connect.
Care Homes Wellbeing focuses on improving resident, relative and staff experience by creating better communication channels within care homes.
Care Homes Connect focuses on strengthening external relationships by creating more effective communications between care homes and the wider health and care community